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About customer 

Our customer is a digital-first financial services company based in India. It provides a suite of products including personal loans, mutual funds, UPI payments, and health insurance through a unified mobile platform. With a team of over 2700 employees, they aim to make financial services more accessible and transparent. The company’s growth and customer focus are powered by a strong tech backbone. To support its internal teams better, our customer needed a smarter, scalable device management system for Apple users. 

Business Challenges Our Client Faced 

As the company scaled, its Mac setup struggled to keep up with the complexity of managing its environment.  

  • Employee onboarding took longer because devices were not ready 
  • Devices were often out-of-date and vulnerable, increasing security risk and non-compliance exposure 
  • The IT team struggled without enough in-house Apple experience, causing slower issue resolution and higher support costs 
  • Incompatible apps disrupted workflows, reducing operational efficiency 
  • Without real-time device tracking, visibility into use and issues was low, increasing compliance and audit risk 
  • The cost and effort of managing device lifecycle were high, reducing budget availability for innovation 

Our Approach 

Ample implemented a phased and structured rollout based on actual usage needs. Upon a strategic consultation, we framed a Proof of Concept for our client.  

  • Proof of Concept: We implemented a Proof of Concept to test apps and workflows, ensuring a smooth rollout across teams 
  • ABM and MDM Integration: Integrated ABM and MDM to automate setup and reduce delays in onboarding 
  • Smart Warehousing: Used smart warehousing for pre-staging and faster regional delivery 
  • Remote Security Policies: Applied remote security policies so every Mac was compliant from the start 
  • Employee Training: Conducted IT enablement sessions to help internal teams manage at scale 

Implementation – From Setup to Scale 

We understood the challenges in our clients’ device environment. Based on this, we streamlined the entire deployment process. The goal was to reduce manual steps, strengthen security from Day One, and ease the burden on IT. 

Here’s how Ample helped them win: 

  • Devices were delivered directly with zero touch deployment needed, creating a smooth start for every new joiner 
  • Employees received Macs already enrolled in ABM and configured via MDM. Now, security policies were already in place on every device 
  • AmpleCare handled everything from repair to logistics, so users and IT teams could stay focused on their work  
  • IT teams spent less time troubleshooting and more time driving real value  

Results That Made a Difference 

The automation and lifecycle strategy delivered immediate impact. New employees were onboarded faster. IT teams gained control without being overloaded. The Mac environment was now compliant, secure, and built to scale.  

  • 100% policy compliance across managed devices 
  • 50% faster onboarding time for new employees 
  • 30% reduction in device lifecycle costs 
  • Significant drop in IT support tickets 
  • Improved internal IT productivity and user experience 

Apple and Ample Solutions Demonstrated 

Apple tools were used across the entire deployment stack. Ample brought it all together with smart logistics and full-lifecycle support. The result was a reliable IT foundation that scaled seamlessly with the business and just worked. 

  • Apple Business Manager and MDM for automated provisioning 
  • Jamf tools for policy control, compliance, and patch management 
  • AmpleCare for SLA-backed hardware and logistics support 
  • Smart warehousing and regional fulfillment for pre-staged Macs 
  • IT enablement workshops and hands-on training for internal teams 

This engagement proved what’s possible when Apple’s platform power meets Ample’s execution depth. The client now runs on a smarter, more consistent IT model, and the teams feel it every day.