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A fully remote AI talent platform headquartered in Silicon Valley. Known for connecting elite remote engineers with world-class enterprises, their team spans over 500 core employees and thousands of global contractors, driving AI innovation across industries.
As the company scaled its internal workforce, its IT setup struggled to keep pace with demands across geographies, functions and security standards.
Ample stepped in as a strategic partner to transition the customer’s IT environment into a robust, Apple-led infrastructure. The journey was designed in phases to ensure control, speed and scalability.
Phase 1: Foundation setup
Ample deployed Apple devices for key internal teams including development and leadership. We configured Jamf Pro, Connect and Protect for seamless provisioning and compliance from Day One.
Phase 2: Optimising for growth
Introduced role-based device strategy. Apple for engineering and leadership teams. Windows where needed. This helped streamline support and reduce overall complexity.
Phase 3: Scaling securely
Established compliance baselines including CIS and HIPAA policies. Rolled out automation for provisioning, app installs and updates across geographies.
Phase 4: Contractor readiness
Demonstrated scalability and SLA reliability to gain confidence for a wider rollout across their global contractor network.
Phase 5: 24×7 IT support model
Ample now supports over 5000 users globally with round-the-clock IT services, device management and performance tracking.
Repeatable delivery model: From deployment to support, every process is engineered to scale without rework or patchwork.
Reliable execution: 98% SLA adherence. Zero missed onboarding deadlines. Same quality across time zones.
End-to-end control: We handle procurement, warehousing, provisioning, and support. No third-party handovers.
Deep Apple expertise: Certified Jamf deployment. Full-stack Apple device management with compliance built in.
Structured for trust: Each phase proved readiness. Just consistent delivery that built confidence.
The outcomes reflect Ample’s ability to deliver scale, speed, and control with zero compromise on reliability.
Through consistent delivery and deep alignment with their fast-moving teams, Ample earned their trust.
Now, with a 24×7 Managed IT Support contract now in place, Ample is set to power the client’s global operations and helping their mission to build and deploy the world’s most powerful AI systems.