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Privacy Statement

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website i.e. https://ample.co.in/ or the Ample mobile application (collectively, “Ample Platform”) made available by Ample Technologies Private Limited (“Company”, “Ample”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at 91/1 6th A Main,10th Cross, R T Nagar, Bengaluru 560032.

The terms “you” and “your” refer to the User of the Ample Platform. The term “Services” refers to any services offered by Ample whether on the Ample Platform or otherwise.

Please read this Policy before using the Ample Platform or submitting any personal information to Ample.

YOUR CONSENT

By using the Ample Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Ample Platform.

POLICY CHANGES

We may occasionally update this Policy from time to time and such modifications will be posted on this page. If we make any significant changes to the Privacy Policy, we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Ample Platform or to your email address on record and where required by applicable law, we will obtain your consent. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

LINKS TO OTHER WEBSITES

Ample Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Ample shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Ample Platform. This Policy shall not apply to any information you may disclose to any Third party which we do not require you to disclose to us or to any Third party under this Policy.

INFORMATION WE COLLECT FROM YOU

We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where a product is purchased via Ample Technologies so that we can better understand customer behaviour and improve our services and advertising. Some of this information is collected in specific reference to the services ordered by you on the Ample Platform. Your information may also be collected for the purposes of communication with you, to make the provision of services to you more efficient, to collect payments from you for the services ordered by you on our Ample Platform and such other purposes.

COOKIES

Our Ample Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

  • Authenticating users;
  • Remembering user preferences and settings;
  • Determining the popularity of content;
  • Delivering and measuring the effectiveness of advertising campaigns;
  • Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

To modify your cookie settings, please visit your browser’s settings. By using our services with your browser settings to accept cookies, you are consenting to our use of cookies. We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Ample Platform and use our services, as well as when you visit other online sites and services.

USES OF YOUR INFORMATION

• We use the information we collect for following purposes, including:

i. To provide, personalise, maintain and improve our services, such as to enable deliveries and other services, enable features to personalise your Ample account;

ii. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;

iii. To administer and enhance the security of our Ample Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

iv. To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS , Whatsapp or telephone or other internet based instant messaging systems) with information about these services;

v. To understand our users (what they do on our services, what features they like, how they use them, etc.), improve the content and features of our services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;

vi. To generate and review reports and data about, and to conduct research on, our user base and service usage patterns;

vii. To allow you to participate in interactive features of our services, if any; or

viii. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

ix. to carry out academic research with academic partners.

We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyse the log files of our Ample Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our services and to gather demographic information about our user base as a whole.

DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION

We may share your information that we collect for following purposes:

  • With Partners/ Service Providers: We may share your information with our partners, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our services, to help us analyze and improve the use of our services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.
  • With Academic Partners: We may share your information with our academic partners for the purpose of carrying out academic research.
  • With Other Users: If you are a partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the services.
  • For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:
  • Obligated under the applicable laws or in good faith to respond to court orders and processes; or
  • Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of services and other illegal acts;
  • Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
  • Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.
  • For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
  • With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the Ample Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.
    While you cannot opt out of advertising on the Ample Platform, you may opt out of much interest-based advertising on third party sites and through third party ad networks. Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your opt out may no longer be effective.
  • To fulfill the purpose for which you provide it.
  • We may share your information other than as described in this Policy if we notify you and you consent to the sharing.

DATA SECURITY PRECAUTIONS

We take all necessary precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Ample Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Ample Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

OPT-OUT

When you sign up for an account, you are opting in to receive emails from Ample. You can log in to manage your email preferences or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Ample.