|| Technical Support – Executive / Senior Executive / Team Lead
||Delhi, Gwalior, Calicut, Kottayam
||Apple Authorised Service Provider
||0 – 5 yrs
- Greeting and attending customer’s at service centre.
- Handling customer quires / issues related to product.
- Escalating the issues to back-end service department.
- Trouble shooting and resolving technical related issues.
- Foucs towards customer delight.
- Excellent language fluency (verbal and written).
- Knowledge on computer hardware and software.
- Should have experience in customer handling role.