|| Executive – Onsite Engineer
||Apple Product Service
||1 to 5 Years
||12th, Any Graduate / PG
- Greeting and attending customers.
- Handling customer queries/ issues related to the product through Onsite support.
- Installing & troubleshooting hardware & software systems.
- Manually setup computer and hardware, install software programs of user, troubleshoot or restore or setup.
- Test functionality and assess, solve problems by operating system or related.
- Timely and professionally handle field service calls and issues arising from field service visits.
- Develop Service Technical documentation.
- Examine and repair hardware and peripheral components.
- Excellent language fluency, excellent verbal & written communication skill.
- Should be able to handle customer queries and should aim at customer delight.
- Should be technically sound.
- Two Wheeler is must.