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Position Executive – Onsite Engineer
Segment Technical Support
Location Bangalore
Business Apple Product Service
Total Experience 1 to 5 Years
Qualification 12th, Any Graduate / PG
Key Responsibilities
  • Greeting and attending customers.
  • Handling customer queries/ issues related to the product through Onsite support.
  • Installing & troubleshooting hardware & software systems.
  • Manually setup computer and hardware, install software programs of user, troubleshoot or restore or setup.
  • Test functionality and assess, solve problems by operating system or related.
  • Timely and professionally handle field service calls and issues arising from field service visits.
  • Develop Service Technical documentation.
  • Examine and repair hardware and peripheral components.
Key Requisites
  • Excellent language fluency, excellent verbal & written communication skill.
  • Should be able to handle customer queries and should aim at customer delight.
  • Should be technically sound.
  • Two Wheeler is must.
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