|| Executive – Technical Support
||Apple Product Services
||1 to 5 Years
||12th, Any Graduate / PG
- Customer service / Front-end customer handling.
- Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).
- Troubleshooting of technical related issues and ensure to resolve the issues / queries.
- Escalate problems when unable to resolve customer issues.
- Knowledge on computer hardware & software is added advantage.
- Excellent language fluency, excellent verbal & written communication skill.
- Should be able to handle customer queries and should aim at customer delight.
- Should be technically sound.
- Self driven & goal oriented and willing to work on Weekends